The Infrastructure Development Bank of Zimbabwe (“IDBZ/the Bank”) successfully funded implementation of the first phase of Zimbabwe Electricity Transmission and Distribution Company’s (ZETDC) Prepaid Metering Project in Zimbabwe. Prior to the implementation of the Prepaid Metering Project, ZETDC was running on a conventional deferred payment billing system for electricity consumed. Shortages of manpower to conduct meter readings led to ZETDC billing customers based on estimates which were widely disputed by customers, leading to payment defaults. The unreliable post-paid billing system adversely affected the Company’s revenue collection efforts and its ability to provide an efficient service to customers. ZETDC resolved to migrate from post-paid system to prepaid and smart metering systems as a solution to the operational challenges it was experiencing.